Hosted By Tyrone Shum

Childhood Commercial Hotel Home Investment with Jay Anderson

Updated 24/06/2019

Jay Anderson is a property investor and buyer’s agent who has been inspired to invest in property since his early childhood. Growing up in The Hills District of Sydney in a hotel known as The Hills Lodge, Anderson was the third generation child of a family well versed in the hotel accommodation and business industry. With his grandfather and father owned hotels, and the consequential need for him to live in a hotel up until the age of nine, Anderson knew from his high school days that he’d end up in the property sphere.

To learn more about how Jay Anderson got his hands-on residential property before moving onto commercial, the steps he took to start his own buyer’s agency, the importance of networking and teamwork and all the tips and tricks he’s learned along the way, join us on this episode of Property Investory!

"I think surrounding yourself with like-minded people who are on the same journey as you as well, you know that's a huge assistance."
Jay Anderson

No stranger to property and having his own investment-related business, Jay Anderson explains how he kick-started his business and why he named  ‘Jay Anderson Property’ after himself.

I came up with all weird and wonderful names and then my wife convinced me to engage a branding and identity consultant. So I had come up with all sorts of crazy names and logos and we sat down through two sessions with this consultant. She spoke to a number of people who I'd kind of help and advice in the property over the years and my core values as me as a person and as the company and she came back and said, “you are your brand and I think you need to go with that.” And then we started touching on, I guess, in the early days when I first became very interested in property, I could name all the main players, the industry experts, I could name who they were, but I couldn't tell you all their company names so she said, “that's a big thing that people struggle with. They build their company profile and then they struggle to build their personal profiles. So if we combine the two, it's going to make that a lot easier.” 

With such a cohesive brand, and a font style almost reminiscent of Oprah’s in his logo, Anderson explains whether he sourced inspiration when designing his brand from Winfrey herself...

No, not specifically. But yeah, definitely know what you mean. You know with that handwriting, I guess we wanted to get that personal touch and being a kind of, an approachable brand. 

The big focus of ours is, I guess we’re an independent buyer's agency, we provide an end to end buying solution that handles everything from the recent acquisition of the best property right through to negotiation, purchase and even sourcing of tenants for our clients. 

Jay Anderson’s Personal Background Story

Growing up in the Hills district of Sydney, Anderson shares that his upbringing was quite unique...

I grew up in the Hills district in Sydney. My family has come from - I’m the third generation in the hotel business. I guess we'll touch on that side a little bit later but I spent nine years of my early life living in an actual hotel that my dad was running. 

So you know, that was very interesting. At the time I remember thinking, “oh, all I want to do is just be able to mow a loan like my mates do all day.” 

But yeah, it was a great experience and then yeah, grew up in the Hills district. I moved to Potts Point for a short time, for our first property we bought in our portfolio and moved to the northern beaches and then had two kids, and moved back to the suburbs, so back out in the Hills District. 

Ending up in the place he started, Anderson takes us back to the hotel that his family lived in whilst growing up...

The Hills Lodge at Castle Hill. 

Oh wow. Your family owns that?

No, we didn’t own it. My dad ran it back in the day. I moved there when I was about 2, and lived there for nine years. 

So we had an apartment built into the hotel. 

Such a unique situation and place to be living in, Anderson explains how that arrangement, particularly with his dad working in the hotel, actually came about...

I think it was just probably a perk of the job, so to speak. You know, not having to - have a house and having all your overheads paid for so there's, you know, we were a young family at that stage. Dad himself grew up in a motel. So my grandfather started buying motels in Australia in the 50s. So my dad, my uncle and my Auntie actually spent a number of years living in a motel as well, so I guess it wasn't something that was foreign to him. 

Unforeign to his father and then unforeign to him, Anderson shares that this early life experience is what influenced him to get into property…

A lot of what we do, I guess in the family portfolio, in my own portfolio. And now what we're doing helping clients, is a mix of both residential and commercial. 

The commercial property is a strong focus on accommodation assets and also medical assets. 

While his childhood home definitely sparked his love for property, Anderson states that the interest to own and operate commercial hotels was also prevalent throughout his schooling…

I went to Marian College at Kenthurst. Whilst I was at school, my main focus was getting into hotels and owning and operating hotels, so all the study I did was around hotel management. 

And the first kind of few years out of school, I was working in hotels from the front desk, duty manager, front office manager and roles like that. I was basically... The main focus was following in the footsteps of my dad, my uncle, and my grandfather. 

Having grown up in a hotel for nine years of his life, Anderson elaborates on what the experience was like and why it caused him to want to follow in the steps of others in his family...

I remember as a kid, you know, if you're bored at home, I go downstairs and see what the maintenance guy was doing and I'd follow him around or you know, go down into the kitchen and see what the chefs were doing and if I was hungry or you know, I could pick up the phone and order room service. So it was, I guess I took it for granted at the time but looking back on it if I could have maids and room service on dial 24/7 it would be great to have nowadays. 

Having come full circle with his move back to the suburbs, Anderson shares how his life has changed...

Well, the novelty of mowing the lawn wore off very quickly, I can tell you that. 

Delving more into the career side of things, Anderson shares whether he had any other jobs before he jumped into hotel management...

I ended up doing a transition into IT project management so I did that for a large island resort in the woods some days. 

So I worked for the owners for eight and a half years. A number of different roles through a business analyst and then yet eventually transitioned into an IT project management role. 

Jay Anderson’s Early Journey In Investment in Property and Commercial Hotel

Sharing the details of his investing journey now, Anderson takes it back to where it all started, Potts Point and his first investment purchase...

The first one we purchased was in Potts Point, so that was in 2010 and it was right at the peak of the TV shows like The Block, so we were all caught up in that. We thought, “oh yeah, this looks easy. Let's buy an unrenovated place and do it ourselves.” I had a close friend who had probably purchased four or five different properties in that area over those years and he actually found this property finance fell through last minute for him and he handed it to us, so if we wanted it, we can have it. 

So we secured that. We spent almost a year renovating it ourselves, which was probably a terrible decision at the time, but looking back on it was a great learning curve. 

You know, we were working, renovating at night, after hours and on weekends but yeah, we learned a lot. So looking back on it, it was good but at the time, probably not the smartest decision. 

Staying in the property occasionally but also driving back home, Anderson reveals a little more about the property including what type it was and the condition they purchased it in…

It was an unrenovated two-bedroom unit in an old art deco building that was built in 1916. The condition of the apartment itself was terrible. It looked like it hadn’t had anything done to it or been touched since 1916. 

So it’s a small story. The amazing property actually. There is 16 units in the complex. 

And so we basically renovated that first one ourselves, got it revalued and kind of went, “well that was easy, let's do it again.” So as many people do, we came out of the first one thinking we are an expert and thought, “yeah, this is just a matter of rinse and repeat and let's let's try and do it again.”

And we spent probably the next 10 months trying to secure the next one, going to open houses for inspections every weekend. Doing what I thought was the right research but we just kept missing out and it wasn't until about 10 months later that the light bulb went off. “Hey, just because you've done one property doesn't mean you're an expert and if I were to take this seriously, I need to invest as much time and energy into finding out exactly what makes a successful investor, what are those investors doing, and how do they make it work.” 

But what did Anderson actually do to find out what makes an investor successful?

You know, a whole lot of seminars, courses, [I] started trying to surround myself with successful investors and finding out well, what were they doing, how are they doing it, why were they doing it that way. The big thing that came back was against having a property focused accountant, an investment property focused mortgage broker, and the other one that kept coming up was buyers agents. So I started using buyers agents myself and I guess before we made that decision you know, put a lot of stress on our relationship because and time because we were, you know, feeling quite overwhelmed I guess. When you go to look at all these properties you keep missing out and you think, you're doing the right research but you're seeing these successful investors were continually buying and building and getting ahead. And that's when the kind of lightbulb moment came on about you know the true value of I guess using experts as part of your A-team. 

With so many learning lessons, Anderson shares that the one takeaway he found from this first experience, was that despite the hype and success that can ensue, renovating a house yourself just takes too long...

It's not just you know the professional experts in industry and yourself with, I think surrounding yourself with like-minded people who are on the same journey as you as well, you know that's a huge assistance just to be able to bounce ideas, because it can be quite stressful and it can be quite daunting taking on you know, large amounts of debt to try and build this portfolio. But yeah, having that kind of network with that community around you is a key point. 

While Anderson knows all these key points now, he shares that initially, it was his lack of knowledge and confidence when it came to investing that led to some of his worst investing decisions...

One was trying to think, coming out of the first one thinking that I knew everything, that was a mistake that cost me a lot of time and when I look back at some of the properties we walked away from. If I could you know, walked away from them over maybe ten or fifteen thousand dollars that we're talking about fantastic properties in kind of Surry Hills, Darlinghurst, Bondi, and Rose Bay. If I could turn back time, you know, change, it was definitely I got caught up in that analysis paralysis and I think it a lot of it was just not having the confidence to be able to pull the trigger. 

 And that's where surrounding myself with those experts it really helped to I guess, to take action and to be able to bounce properties or investment decisions off multiple different people in my key kind of network. 

So that was a big learning curve. On renovating ourselves, you know, which took 12 months, terrible decision, great learning experience but you know, looking back on it, I would have been much better off just kind of project managing it and getting into the professionals to do it. We could have done it in a quarter of the time. 

Purchasing his first investments in quite affluent upmarket suburbs, Anderson shares how he was able to overcome the fears associated with investing in expensive locations as a first-time buyer...

We could see that not only it was a sought after suburb, I’m doing right anyway, but just looking at the proximity to the city you know, from Potts Point, you could walk into the city for work, you could see the kind of seediness of the local kings cross-shopping off and more a little kind of, trendy cafes and little boutique shops were coming in, so we could really see you know, with our own eyes the transition that kind of that area was going through and the transformation Darlinghurst it had and Surry Hills. So we definitely knew the area and like that area, we had the capacity to buy in there, so I wasn't so much scared off in terms of price point, it was just the more I looked and tried to understand myself about the research the deeper you go. The more data you see, the more conflicting information you see, just so overwhelmed by the amount of positive data and research that there is out there and different opinions, and that's what made it hard for me to take action after that next one. 

Despite these information overloads Anderson does have a time where knowledge allowed him to build a successful portfolio…

The biggest aha moment was when I started buying commercial property with my father. So just in terms of balancing out my portfolio and it really helped me define I guess, my long term goal my long term property plan about building up a nice asset base so the capital growth but balancing that off with commercial to get that cash flow. 

And my ultimate long term goal is - will be to sell down my residential portfolio and build up the commercial side. But when you look at some of the yields that you can get off commercial, it's you know, it's amazing. 

But how does he manage balance to ensure that he gets the best return out of both commercial and residential property?

Well, my main focus I guess from the residential side is you know, I'm 35 so I'm still in the acquisition phase and I plan on being in the acquisition phase for at least another five years from the Razzy side. The commercial side I want to build up that portfolio, kind of independently on its own. But the long term goal is to use that commercial portfolio to provide the passive income that I want long term. The commercial stuff that we do have in our portfolio is probably no surprise that it's motels. So it's in that accommodation sector. That's an industry we know very well from the business point of view. Yeah, and the actual real estate side as well. 

So how do you actually source out commercial properties like those because you know, don't they have a high value on them and it's not something that you can just yeah, like an office building, we can spend a couple hundred thousand to purchase these. I would assume you know, a lot higher value on them or a higher price point that you've got to get entry into them. 

Yes, certainly. Certainly a lot higher price point. I guess, one of them, some of the key reasons why we really like the accommodation sector and motel specifically, we focus on motels and strong regional towns like diverse local economy, a population greater than 30000. We want to make sure that there's not a saturation of motel and hotel rooms in that town. 

And we try and buy poorly run, poorly managed hotels where we know we can turn the business around. So our strategy is to basically acquire the actual Freehold, the real estate itself and the business in two separate entities. Turn the business around and sell a lease on the business and just maintain and hold on to the real estate. So there are typically 30-year leases. Tenant pays 100% of outgoings including our land tax bill and insurance, and then I guess, one of the strongest points is there's almost zero vacancy because the tenant pays an upfront cost to get the rights to the lease, they are heavily invested from the get-go. So if they need to move on, they will try on-sell the lease even if it's four cents in the dollar. Or worst case, let's say they put the keys on the desk and walk out, I can walk in the next day, I open the doors and I've got a motel business. So it's not like a warehouse If the tenant moves out I'm stuck with an empty warehouse. Tennant walks out of the motel, I've got a business. 

“Coming out of the first one thinking that I knew everything, that was a mistake that cost me a lot of time.”
-Jay Anderson

Anderson adds that the key strategy here in getting buyers to pay land tax revolves around the process of finding a hotel, renovating it to add value and then essentially finding a buyer interested in leasing the fully packaged hotel to manage the business…

When we first take it over, we will begin a renovation plan. Put a structured say, two-year renovation plan in place to start renovating or start improving the business. I put managers in place with some structured business processes and also to line the property with the hotel chain

So we start turning the business around and kind of had that structured business plan, and they could see the momentum that the business is improving, but we want to lease enough upside potential in the business. So the tenant who is going to be taking on the lease on the business can have a profitable business because at the end of the day, if they do well, they get to look after the property, invest money back into the property and we all benefit from it. 

Creating these types of properties slightly away from the CBD, Anderson shares why he decided to build or purchase hotels in more regional areas...

The key reasons are when you come into the CBD, you're now competing against the big boys in the industry. You know, you're competing against international companies with huge budgets. When we go into regional towns. you know, our competitors are more like mom and dad operators. 

And the other thing is, as soon as we start moving closer to a CBD location, the yields we can get on the freehold start getting compressed. 

So if we go out regional, where we're buying motels with a starting kind of net you'll get about 8.2%. Our best performing property, we're getting a 12.75% net yield. 

And lastly, how he actually sources these types of properties...

Some do get listed and come on the market. But most of them are done on off-market transactions and I guess, how we get access to those is because of my family has been buying and selling motels since the 50s, we've got a long-standing network of relationships with motel brokers and motel operators that know what our strategy is and what we are buying properties, so we get a lot of them presented to us via email or just direct a direct phone call. 

Jay Anderson’s Personal Approach To Property Investing

With a family history in the hotel and property world, Jay Anderon shares whether he keeps his hotel and buyer’s agent business separate from one another….

The motel portfolio was something that's just we're building I guess for the family but there's definitely when I've got commercial clients or clients who are interested in building a commercial property I'm definitely doing them and sharing our insights and knowledge and why we like hotels or accommodation assets and then helping them through that whole journey and educating them even beyond settlement just to try and really educate them and accelerate I guess the potential performance in return for the property. 

But yeah I have toyed with the idea is you know maybe some sort of a syndicate or something led down the track getting some investment partners involved. 

Given the large scale size of these commercial purchases and numerous initial costs to take into account, how does Anderson actually gather the funds for such purchases?

Borrowing sign on it is not an issue. I think the banks look pretty favorably on the motel's assets. At the moment we're still at the capability to keep buying. So once that's probably exhausted I'm definitely interested in looking at options like forming a bit of a syndicate and having a structured plan in place and getting some yeah some key investors involved and seeing where we can go with it. 

With that in mind, Anderson shares that he’s actually purchased other types of commercial properties asides from motels...

Some medical assets are medical and healthcare. 

I guess the key reasons for that you know Net Yields are kind of between 6 and 8 percent. Tenants are typically high-income earners medical assets themselves tracked anchor tenants and these assets are an integral part of the community. 

So that in hand is expensive food out costs and they are very geographically bound businesses. So what I mean by that is if you think of your local dentists or the dentists that you went to as a kid there's a good chance that dentists still in that exact location. It's almost like a hairdresser. So if a hairdresser picks up and moves businesses move to the next suburb they're going to lose probably half to three-quarters of their client base. So they're very geographically bound and locked into that location. 

The demand for health care and medical services is ever-growing. We've got an aging population and also medical and healthcare are not discretionary spending restraints. So it's not something that wants the household budget to get a bit tight. 

You know people will still spend money to go see the dentist or go see a doctor obstetrician whatever it may be. 

He adds that while the increased tenancy terms have been one factor that made such purchases attractive, the potential to renovate and add value to them is another determining factor when it comes to cashing these properties out...

Whether it's commercial-residential I always like to try and find properties that I've got that upside potential. So something that you can really you know spend some money to increase the rents or rental turn or two out of the property. So medical centers like to clients we're looking for medical centers are at the moment. 

We're trying to find something that's got that potential to add some value. So whether that's from doing renovation work in return for an increase in the rents or the tenant and that's ending up the good relationship with the tenants that we could find out hey is there anything that we could do to the property that will help and improve your business. If there is would you consider if we spent the money and did this for you in return for an increase in rent. 

Despite this upside, however, Anderson explains that he still does run into some risky situations when it comes to commercial investing...

I think the biggest risk is vacancy long vacancies in commercial properties so that's why we like to really focus on those accommodation at the medical assets to try and offset that risk in getting those long term anchor tenants. The due diligence that needs to be done on a commercial property is completely different from residential. Yes from a location basis we still want things like population growth look at infrastructure spending employment consumer sentiment specification and overall health of the local economy. 

But we want to look at the tenant who's already in there if there's a tenant or any in place. Who are they? How long are they been in business? What's their competition like in the local area. Even down things to their age. So if it was a single owner-operator dentist practice and the dentists in there is in his early 60s or we need to start thinking about well hang on. Well, he's approaching retirement age. What's going to happen. 

Is he going to sell the business? And that's something that's out of our hands so we really want to get an understanding of the business that's in there or the business that's going to be in there. And are they going to be able to operate a successful business in that location? 

Looking at the current lending conditions within Australia, Anderson discusses the growing interest investors have had towards the commercial investing sphere...

So definitely a growing increase in that commercial and I think it's two reasons. One is the lending side of it you know borrowing to buy commercially is a lot easier than residential. 

And the second part is a lot of the baby boomers who are approaching retirement who or who are retiring are asset rich and cash flow poor. So they've got the family home that's an income but it might have one or two investment properties but they don't have enough cash flow to support their retirement and their superannuation a lot of them don't have enough to supply or fund their retirement, as well as superannuation only, came in in ‘92, I think. So they're looking at buying assets that can offset their current income so they can support their retirement and that's what commercial property is going to do. 

Jay Anderson’s Mindset in Property and Commercial Hotel Investment

With all these strategic factors in play pushing Anderson to build a portfolio, he delves more into the mental and emotional reasons behind his desire to invest...

I guess the big why is my life and I sat down a number of years ago and said what's the end game. What's the why. 

You know why we wanted to do this and we both worked out that it's really going to be a passive income and a net wealth at retirement. So that's great that we say that. 

But what does that actually mean? Let's try and put a number to that in terms of net wealth. What do we actually want in terms of a passive income? What do we actually want? And once we identified those two numbers I could then reverse engineer it from retirement age to my current age. And then we could put a structured investment plan in place to work out exactly how many properties we need to buy and when to get our desired outcome at retirement. 

So how far off is Anderson from reaching his property goals?

We hit that last year. 

So now if anything we do beyond this is either going to increase that number retirement or bring retirement forward. 

While this certainly means he and his wife can retire early, Anderson shares that stopping work isn’t actually the plan...

Not so much to stop work by 40 I don't think I'll ever stop working because an I don't look at it as work. I enjoy it too much. Yes. But I guess just to be able to give you the options of doing what you want and when and you know from the age of 40 onwards I want to do a big focus to I guess living I just living life. Yeah. You know travel and experiences as you know just, just enjoying life. 

Part of enjoying life for Anderson means being able to travel and spend time with his young children...

Travel is a big thing. You know it's something that I was fortunate to do with my parents and my grandparents. 

I remember that as a kid, my Nana and Pa taking us to you know… Paris. But before we went we had to study and research stuff about Paris and history. And so when we were there and looking at the Eiffel Tower and Champs-Élysees we knew what it was, we knew the history behind it. And I remember as a kid you know I learned so much by doing that. 

Going back to his first property purchase in Potts Point, Anderson discusses whether or not there was anything that held him back from investing...

Not getting it right I guess. You know the fear of failure, the fear of not getting it right and I guess. 

But yeah probably just the overall fear and to be honest that probably what held me back for that 12 months after that on buying our next one was trying so hard to get it right. And I remember walking into properties that we were looking at and rather than walking in and looking at the great things about the property I was walking in trying to find something wrong with it so we shouldn't buy it. 

Wow ok, that's different, yeah take and approach. 

Yeah yeah I mean that's why I didn't buy because any property you walk into you know there's no such thing as that kind of perfect unicorn deal that you own property. 

It's about taking all the key criteria and the investment you know in the investment criteria they're meeting your brief and looking at all the fundamentals and if it takes all those boxes then you know then take action. 

With such a negative mindset, Anderson shares what it was that changed how he viewed property and eventually got himself to make that second purchase...

When I started surrounding myself with successful investors and the experts because that's someone to hold your account and say well gee this was the criteria. 

These are the fundamentals it makes it makes your brief let's go let's take action. 

Speaking of successful people, Anderson talks about some of the mentors he found during the initial stages of his investing journey...

My accountant is an incredible mentor not only in the property investment space but I guess mindset and in business in general. 

 We've had a couple of close friends who are successful investors so talking to them seeing what they do and also having a very investment savvy mortgage broker as well and just getting all the parties talking to each other. 

And then when I started using buyers agents for my own purchases you know getting all those key stakeholders in a room or on the phone everyone on the same page and then just taking action. 

While having a focused team is always ideal, how does Anderson actually ensure that good relations are built between the people he works with and himself?

I had to change my mortgage broker from that first purchase and exchange accountants and in fact, I guess hesitated. A lot of people might have you know if we talk about say accounts for a moment they might go well hey I've been with this account and he understands my business and my family what we do and you know my parents have used him for 20 years or whatever it may be. 

But if he doesn't align with what you're trying to achieve or he's going to come in as a real team player in that A team you want to surround yourself with them. 

I strongly urge go have a discussion with a property-focused successful investor who is an accountant and just had that conversation and then make up your mind afterward and that's exactly what I did at the meeting and yet never look back and saying well I have to Habitat's year after year and see how this accountant has to get her name come up many a time different podcasts well and have some awesome documentary sources and connecting in the right people. 

Jay Anderson’s Personal Habits

Moving onto more resources, Anderson talks about what resources he utilised to educate himself about property…

From I guess the property side… The Armchair Guide to Property Investing. 

That I think is an excellent book to start off with. 

And then the whole of a different I guess mindset thing. Even the barefoot investor is a great one just to get the fundamentals about kind of managing money, managing cash flow, because property investing is really a game of finance. 

You know the bricks and mortar part is what you get out of it I guess - it’s the benefit but it's really about not only being able to attend finance in the first place but managing the cash flow whilst holding a property. 

And one of the key things he’s learned from his own experience and the resources he’s read...

I would say to people when you buy an investment property you need to treat it like running a small business in Eden and know where all the money is coming from in where it's going out. You need to be checking all the boxes and you need to be on top of it because I see too many people who buy an investment property and it's that old saying If I buy a property that you can set and forget. Well, I think that's very wrong. You need to be watching it you need to be reviewing it every year. 

Perfect example we looked at a portfolio for a financial planner client a couple of weeks ago and they were getting about 280 dollars less than market rent and that was because they've owned the property since 2006 tenants in place since then and have never up the rent. 

Oh yeah, that's true. I mean that's money on the table that they haven't done or gone out to seek. 

Yeah but it was a great property that was in their mind to forget because they didn't have any real maintenance issues the property looked great location they had long term tenants in place but they weren't thinking about selling the property because it wasn't giving them the returns that they thought they were going to get at this stage. 

With such great advice and lessons to learn from Anderson now, he also shares the best advice he was given when he started out in investing...

Recognising the value of you know using experts and I guess an analogy that I heard the other day was could I go and lay a concrete driveway. 

Well yes, I could and I could do it cheaper and I could probably YouTube it but would I be able to do as good a job as a professional concretization no chance whose driveway's going to last longer. Well I would put my money on the professional concretization yes it's going to cost me more upfront but I'm going to get a better quality job that's going to last longer and longer-term I return on investment can be much better. 

Paired with following great advice, Anderson also shares a personal habit that he has, that he believes has helped him along his journey so far...

Taking action just, there’s a book somebody told me about a while ago, it's about making a decision in five seconds and it's something that I've tried to apply in my life that when you have an opportunity or you seek something count down from size and make decisions before you get to zero. 

There's a lot of times that's the right decision going with your gut instinct. The longer you wait the more you analyse and doubt yourself and second guess. 

So it's really just about deciding what you want to do how you want to do it and taking action. 

Yeah, the five-second rule. Mel Robbins. 


Thinking back to the decisions he made ten years ago, Anderson tells us what he would’ve told his younger self back in the day when it came to getting kick-started on his property journey...

Pursue discomfit and what I mean by that. 

I guess that's something that I've set myself as a little goal for 2019 is to pursue discomfort. 

You know everyone is, has this fear of either rejection by failure or by being told no. But amazing things can happen when you push yourself out of your comfort zone. So pursue discomfort push yourself out of your comfort zone and watch what the world will bring. 

With development being a key goal for Anderson personally, he shares with us another type of development he’s excited to see in the next five years… 

Probably [to] see how my business is growing at the moment at the rate it's growing. Just excited to see in five years time where I'm at and where the business is that you know what opportunities that brings. 

With so much opportunity and success in his journey so far, on a more final note, Anderson takes a moment to discuss whether he believes his success can be attributed to hard work or to luck… 

I would say 90 percent is probably hard work. Hard work in built-in my knowledge and growing my intelligence hard work is in taking action and you know being successful whether it's in business or in property you know you need to dedicate time and energy to it and over the years of you know countless hours and I haven't watched TV and apart from probably ever pick an episode with my kit. 

I haven't watched TV in probably five years and I use every opportunity just to learn or self develops or self educate. 

So I think a lot of it is around hard work. 

Helping all types of investors or even first home buyers through his buyers agency, Anderson ends by giving those looking to purchase property something to reflect on…

I always say people buy property because it's one of three reasons. 

It's an emotional decision. It's an investment decision or it's a lifestyle decision. It's important to identify which one of those it is. At the very beginning. 

And further details on how you can get in contact with him...

Jump on to our website at or any of the social media platforms. Just look up Jay Anderson's property. 

This episode was produced by Ashlyne Ocampo with narrations and interviews conducted by Tyrone Shum.

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