TERMS AND CONDITIONS

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Property Investory ‘s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘Property Investory’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is Shop 73, 2 Sentry Drive, Stanhope Gardens NSW 2768. Our company registration number is 21 058 537 118. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites.
  • These links are provided for your convenience to provide further information.
  • They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia

Property Investory Refund Policy

We will offer a refund/ exchange on most products purchased at Property Investory. If you are not completely satisfied with your product, return it to us for a refund / and or exchange. Please refer to the full Property Investory Policy for details.

How to return a product ordered on Property Investory

Products ordered on Property Investory can be returned to Shop 73, 2 Sentry Drive, Stanhope Gardens NSW 2768. You will need your tax invoice (email receipt) as information on this is needed as proof of purchase. For change of mind return/exchange, delivery fee is non-refundable.

Damaged or Incorrect Product delivered

We apologise for the inconvenience, we will resend the correct item to you as soon as we can. Contact the Customer Service Team at support@propertyinvestory.com (9am to 5pm Monday to Friday).

Property Investory Returns Policy

Change of Mind Returns

If you wish to return an item because you have changed your mind about your purchase, Property Investory will offer you an exchange voucher or refund provided that:

  • You return the item within 28 days of purchase;
  • You produce your original Property Investory receipt at the time you return the item
  • The item is in resaleable condition including that:
  • It is in its original packaging, including instruction manuals and all accessories;
  • It is unworn, unopened, unused and in its original condition;
  • If these requirements are not satisfied Property Investory reserves the right not to offer an exchange voucher or refund for change of mind returns.

Other Returns

Property Investory will accept product returns and provide you with an exchange voucher, refund or repair where:

  • The product is faulty or is not of merchantable quality, or
  • The product is not fit for its intended purpose, or
  • The product does not match the sample or our description; and
  • Property Investory reserves the right to: Assess the condition and age of returned goods prior to offering a repair, exchange or refund. This may result in a repair, exchange or refund being refused.

Please note:

  • Your original Property Investory receipt is the best form of proof of purchase
  • Refunds will be issued using your original payment method
  • Refunds will not be provided for the purchase of gift cards. Gift cards are not redeemable for cash.
  • Please return any accessories and manuals supplied with product

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Property Investory and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Property Investory. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Property Investory takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

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